We are thrilled to announce an exciting improvement to your TV viewing experience! In our ongoing effort to enhance the quality of our service, we will be moving to an HD-only channel lineup. Here is what you need to know about this update:
What’s Changing:
Series Recordings:
Your series recordings will automatically transition to their new HD channel numbers, so you won’t miss any of your favorite shows.
Channel Numbers:
Channels will now appear on lower numbers (e.g., Channel 8 instead of 1008).
Non-HD TVs:
If you have a non-HD TV, don’t worry! You can continue to watch all your channels, though you may need to adjust your resolution settings for the best picture quality.
What’s Not Changing:
Your Bill:
This change will not affect your bill.
Your Channels:
You will not lose any channels; we are simply eliminating duplicate standard-definition channels to streamline your lineup.
We are committed to providing you with the best possible viewing experience and believe this upgrade will make your TV experience even better. If you have any questions or need assistance adjusting your settings, please do not hesitate to contact our customer service team.
